Running a small to mid-sized office is rewarding work, especially if you have the right skills to manage effectively. In this course, you will be provided with the tools and strategies to help you manage day-to-day tasks with confidence, including projects, people and situations. You will be armed with time management and organizational skills so that you can build effective business relationships and exceed customer expectations.
This course features MS Office basics, office organization, record keeping, report writing, customer service training, time management, math strategies and professional tips.
This certificate program has been enhanced to provide you with better preparation for the world of work and to make a successful transition from training to career. As part of your certificate, you will learn workplace and career planning skills. Topics include: Problem solving, decision making, time management, professional behavior in the workplace, job search strategies, interviewing skills, and financial literacy. Students will also learn cover letter and resume writing tips.
- High school diploma or GED
- Basic computer skills
- Pass assessment tests for reading and math. Call our Customer Service Center at (860) 906-5130 to schedule testing. Individuals with college experience may request the assessment tests be waived.
Course Code: AOP G5034
Coming Fall 2017